Privacy Policy

This Privacy Policy explains how VALENKO LTD (“we”, “our”) collects, uses and safeguards the information you provide.

1. Information We Collect

• Contact details — name, email, phone number, address.
• Technical data — device specifications, fault descriptions.
• Usage data — website analytics (aggregated, non-identifiable).

2. How We Use Your Data

• To provide services and communicate with you.
• To issue invoices and keep accounting records.
• To improve our website and service offerings.

3. Data Sharing

We do not sell or lease personal data. Information is shared only with trusted service providers (e.g., cloud backup vendors) where necessary and subject to confidentiality agreements.

4. Data Retention

Service records are kept for six years to comply with UK tax regulations. Emails and backups are retained only as long as needed for ongoing support.

5. Your Rights

You may request access, correction or deletion of your personal data at any time. Email privacy@valenko.co.uk.

6. Contact

Questions about this policy? Write to Data Protection, VALENKO LTD, 19 Pages Walk, Corby, NN17 1XE, United Kingdom.